We have Customer Feedback forms available in the Cafe and we’ve learned from experience that people prefer to fill in the forms when they can do it anonymously. So, here’s a selection of comments given over the past few months:
“It’s a nice, relaxing place to eat and drink”
“Everyone was pleasant and helpful. Please don’t change”
“Plenty of cakes and good smiley service”
“Since finding you in Erdington we do not go to any other Cafe”
“Good value for money. We never go anywhere else”
“I enjoy coming here, it’s quiet and peaceful”
“Loved the garden pea and mint soup”
Fabulous place, would’nt change a thing”
AND….here’s a comment which made us smile….”invite George Clooney to sit with me as he lives in England now”!
A big thank you for all positive feedback.
Importantly, whenever we get a negative comment, we do all we can to put things right or take on board suggestions customers make. What you say matters!
Call in and see us soon.